Redeem Bonga Points: A Simple Guide to Turning Rewards into Real Value

What are Bonga Points?

Bonga Points are MTN's loyalty rewards for customers in South Africa. They accumulate as you use MTN services and can be exchanged for a range of rewards, from airtime to devices. The more you use MTN, the more points you earn.

How to Earn Bonga Points

• Using MTN services regularly, such as buying airtime and data, or paying for plans
• Participating in promos and partner offers
• Keeping your account active and checking the Bonga Points dashboard in the MTN app

How to Redeem Bonga Points

Redeeming is simple: open the MTN app and navigate to the Bonga Points section, choose a reward, and confirm. You can also redeem via the MTN website in the Bonga Points area.

Redemption Options

Airtime and Data

Convert points to airtime or data bundles for your phone.

Gifts and Merchandise

Redeem points for gift cards or MTN-branded items where available.

Donations and Other Perks

Donate your points to selected charities or use them for special promotions.

Devices

Some redemptions offer discounts on devices or accessories.

Where to Redeem

In the MTN App

Open the app, go to Bonga Points, browse rewards, and redeem.

On the MTN Website

Log in to My MTN or the Bonga Points page and complete your redemption.

Tips for Getting More Value

• Check the rewards catalog regularly for new options.
• Look out for promo events and double-points offers.
• Plan redemptions around promotions to maximize value.
• Review expiry rules in the app and keep your points active.

Frequently Asked Questions

Q: Do Bonga Points expire? A: Expiry rules can change; check the Bonga Points section in the MTN app or website for the current policy.

Q: Can I transfer points to another person? A: Transfer rules vary; see terms in the app.

Q: Are there any fees to redeem? A: MTN generally does not charge a redemption fee, but some rewards may have restrictions.