How to Pay NHIF via M-Pesa

Overview

NHIF is Kenya's national health insurance fund that covers contributors and their dependents. Paying NHIF via M-Pesa is a popular option for individuals and employers because it is fast and convenient. Always confirm the exact Paybill number and reference from NHIF or your employer.

What you need

• An active M-Pesa account on your SIM card
• Your NHIF member number or national ID
• The NHIF Paybill number and the correct payment reference as provided by NHIF

How NHIF payments via M-Pesa work

M-Pesa transfers funds from your mobile wallet to NHIF using a Paybill number. The reference links the payment to your NHIF account, and you typically receive confirmations from both M-Pesa and NHIF once the payment is processed.

How to pay NHIF via M-Pesa

Step-by-step guide

1. Open the M-Pesa app or USSD menu on your phone
2. Choose Paybill or Lipa na M-Pesa option
3. Enter the NHIF Paybill number shown by NHIF
4. Enter your NHIF member number or the account reference
5. Enter the amount you want to pay
6. Confirm the details and complete the payment
7. Save the payment receipt or screenshot the confirmation message

Employer and multi member payments

If you are paying for multiple employees, you may be able to use batch payments if your service supports it. Always use the correct reference for each member to ensure payments are allocated properly.

What to do if something goes wrong

• Double check the Paybill number and reference
• Ensure you have sufficient funds in your M-Pesa account
• Check for a payment confirmation message from M-Pesa and NHIF
• Contact NHIF or your employer if the payment is not reflected

FAQs

• Can I pay for more than one month in a single transaction
• Are there fees for M-Pesa payments to NHIF
• How long does it take for NHIF to reflect the payment

Conclusion

Paying NHIF via M-Pesa can be a quick and convenient option when you have the right Paybill number and reference. Always verify details and keep receipts for your records.