HELB Portal Guide: Accessing and Using Kenya's Student Loans Portal

Introduction

The HELB portal is the official online gateway to the Higher Education Loans Board in Kenya. It centralizes loan applications, status checks, disbursements, and repayment information in one place, making it easier for students and borrowers to stay on top of their finances during and after studies.

What is the HELB portal?

HELB stands for the Higher Education Loans Board. The portal provides an online interface for eligible students and borrowers to manage their interactions with HELB, including applying for loans, tracking progress, viewing disbursements, and handling repayments.

Key features

• Online application and account management for new loans or bursaries
• Status tracking and notifications about applications
• Disbursement schedules and payment history
• Tools to view and manage repayments and loan balances
• Updates to personal information and contact details

How to access the portal

• Visit the official HELB portal (the online gateway for applications and account management).
• Create a new account or log in using your credentials.
• Complete any required identity checks and follow on-screen prompts to apply, update information, or view status.
• Use the password reset option if you forget your login details.

Common tasks you can do

• Apply for a loan or bursary
• Check application status and notifications
• View disbursement schedules and payment history
• Make or review repayments
• Update contact information and enrollment details

Security and privacy

• The portal uses standard security measures to protect user data. Always access the official site on a secure network, log out after use, and keep login details confidential.
• Review the privacy policy and terms of use to understand how your information is stored, used, and shared.

Tips for first-time users

• Gather required documents in advance (identification, admission letter, enrollment status).
• Ensure you are on the official HELB site and look for https in the address bar.
• Use a strong, unique password and enable any available two-factor authentication.
• Note important deadlines and set reminders for status updates or disbursement cycles.
• Regularly check your notifications on the portal for new requests or messages from HELB.

Final thoughts

The HELB portal consolidates key tasks for students and borrowers into a single, accessible online space. By staying organized and following basic security practices, you can navigate applications, track funds, and manage repayments with greater ease.